I'm new here, I've received my new virgin media equipment yesterday and I'm ready to set it up. I have contacted my previous supplier to cancel everything but I want to keep my landline number, they say they haven't heard from Virgin to request the transfer. Can I still set everything up or do I need to keep my landline plugged into Talk Talks box?
you need to keep talk talk until the number is transfered, if you shut down your contract you could lose the number as it goes into a pool and cannot be recovered, it should happen automatically if you have requested it
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