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New Phone Hub

Katie22
Joining in

I have been asked to contact Virgin to arrange a new hub to be delivered for the switch to the fibre phone line on the 9th Nov. I've been trying to get in contact by 150 but I've not been able to get through. Please can someone help? Thanks

3 REPLIES 3

Arissa_H
Forum Team
Forum Team

Hi Katie22 👋🏼.

Thank you for posting and welcoming you with big virtual arms onto our community forum 🤗.

Sorry to see you have not been able to reach us quicker ☹. 

Have you received a letter or email regarding the switch? 

Thank you. 

Ari - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Yes, I've had an email.

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for getting back to us on this Katie22,

So we can investigate the matter for you I've dropped you a PM to discuss further. 📩

The message will appear within the envelope icon.

Regards,

Kain