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New Hub required for Home Phone

Joining in


I've had an email telling me to contact you to order a new hub so that my home phone can be connected to it.

I dialled 150 as requested in the email but have no idea what my security word is so couldn't continue.

Can I initiate the request for a new hub here?


Forum Team
Forum Team

Hey @maggieandmartin,

Welcome back to the Community Forums and thanks for the post.

We would certainly be able to look into this for you, in order for me to do so I will need to get you into a quick private message which I will be sending to you shortly. If you have not used our private message feature before you can access it via the envelope at the top of your screen.

Thanks. Joe