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New Fibre Phone Adaptor

Joining in

I have two house phones, one upstairs and one downstairs. Do I need another adapter? My main house phone is downstairs but my broadband hub is upstairs, can't move the Hub ( connected to my internal network ) and can't move main phone!!! So what am I suppose to do?

On top of all this, do I need the Fibre Phone Adapter at all, as my Broadband Hub is still connect to a co-axial cable, I don't have an optic fibre cable coming into the house?


Forum Team (Retired)
Forum Team (Retired)

Hi @bw41101,

Thanks for coming back to me via Private Message! I'm glad to hear that you're happy with your appointment date and time! 🙂

Please keep us updated on how your appointment goes and if you need any further help or assistance.

Thank you! 🙂

Forum Team

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Forum Team (Retired)
Forum Team (Retired)

Thanks for the response there DanielH57,

Regarding the landline, you are still paying the rental for the number that you have hence why the charge is still present.

Just to touch on your handset, some can be connected without the need of the adaptor however in most cases the said adaptor is needed.