Menu
Reply
simonit
  • 2
  • 0
  • 0
Joining in
128 Views
Message 1 of 4
Flag for a moderator

New Customer Move

 

 

 

 

 

0 Kudos
Reply
Emily_G
  • 4.55K
  • 193
  • 267
Forum Team
Forum Team
108 Views
Message 2 of 4
Flag for a moderator

Re: New Customer Move

Thanks for the post Simonit and welcome to our community.

 

The team to speak with would be the installations team over 150/0345 454 1111 options 1, 3 then 1. 

 

Thanks, Emily.

0 Kudos
Reply
simonit
  • 2
  • 0
  • 0
Joining in
88 Views
Message 3 of 4
Flag for a moderator

Re: New Customer Move

Hi, Thanks for the reply

 

if i could get through on the phone i would do but it seems it is unobtainable.  I am seriously considering cancelling my order, as of today at 11.45am Virgin media have still not submitted a line cancellation and export of my number to plusnet....

 

Simon

0 Kudos
Reply
Paul_DN
  • 5.3K
  • 311
  • 556
Forum Team
Forum Team
85 Views
Message 4 of 4
Flag for a moderator

Re: New Customer Move

Hi simonit,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you haven't been able to speak to us and are thinking of canceling your order.

 

I have tried to find your detail however wasn't able to find your account with the details we have.

 

 

so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 


Regards

 

Paul.

 

 

0 Kudos
Reply