How do I book an engineer, for my nan. She has to do the change over for her home phone, where you need to put the new dong into the router. The problem is the router is upstairs in the back bedroom, my nan has her phone downstairs and one in her bedroom, there is not enough cable to move the router downstairs. So I need to get an engineer to come and sort this please, as my nan is panicking about not having a house phone working, she’s an old lady and relies on her home phone.
