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clydehunt76
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Need to add a phone package to my new Virgin broadband package thats in progress

I am a new Virgin media customer having only signed up to a new broadband account at the end of last week. However, when I went to cancel my Sky broadband, they informed me that they would need to cancel voice as well. I mistakenly thought they could be kept separate as they are itemised separately on the bill.

So, to keep my existing phone number, I urgently need to have a phone package added to my new order. Given the current situation though its proving very hard to get in touch with the right parties, and to be honest I am not to enamored with the website options so far.

Any advice as to how best to proceed?

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jb66
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Re: Need to add a phone package to my new Virgin broadband package thats in progress

Try the pre install team on 0800 064 3786