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Mark1316
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Need replacement rj11 adaptor for my phone to hub

Hi 

My Grand son damaged my rj11 adaptor for my home phone to connect to my super hub . I have spent 90 min on the phone waiting to get through to the tech dept to order a replacement still on hold .

Can I buy this from any shop ? I'm sick of the hold music 

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Steven_L
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Re: Need replacement rj11 adaptor for my phone to hub

Hey @Mark1316,

 

Sorry to hear that your phone has been damaged, I hope your grandson is ok.

 

I can see that your call has been transferred to the faults team, have they been able to get this sent out to you or are you still waiting to hear from them?

 

Regards

Steven_L

Mark1316
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Re: Need replacement rj11 adaptor for my phone to hub

Hi Steve 

I still need one . I got through to the support after 49 min on hold . They want to send an engineer out to fix it ???? 

It worked fine till my  grandson broke it. 

I know it's the adaptor so told him not to bother and I will order one from Amazon. I guess they are all standard and there is nothing special about the VM one ?  

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Steven_L
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Re: Need replacement rj11 adaptor for my phone to hub

Hey @Mark1316,

 

I can arrange for an engineer to drop an adapter off for you or you could get them from Amazon, they will be exactly the same as the ones that we can provide.

 

If you want me to arrange this for you let me know.

 

Regards

Steven_L

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