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Need adapter.

Hi, I am new to Virgin Media, and the new way of telephone.  I am chronic sick/disabled.  I rely on the telephone line a very lot.  I only have one cordless phone attached and working, which the installer/engineer did for me.  I have bought 2 new cordless phones, I bought an adapter when plugged in Into the 2nd tel phone socket on the hub, and rebooted Hub, I get some sort of message, check line.  I think the adapter is not the correct one?  Could someone from Virgin Media send me an adapter as soon as possible, as with being reliant on this, I need to sort it out ASAP.  Many thanks in advance.

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DJ_Shadow1966
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Re: Need adapter.

Hello

The port marked as 2nd tel isn't enabled as it would be for a 2nd phone line, you would need to split with a two adapter the line that comes out of 1st Tel.

Regards Mike

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Re: Need adapter.


@DJ_Shadow1966 wrote:

Hello

The port marked as 2nd tel isn't enabled as it would be for a 2nd phone line, you would need to split with a two adapter the line that comes out of 1st Tel.

Regards Mike


That’s very helpful, thank you, did not know this.  I am learning all the time.🙂👍

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DJ_Shadow1966
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Re: Need adapter.

Hello

Your welcome, stay safe and have a great day.

Regards Mike

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Re: Need adapter.


@DJ_Shadow1966 wrote:

Hello

Your welcome, stay safe and have a great day.

Regards Mike


You too.😁

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