Thanks for booking me a technician. I was at home all day yesterday waiting for the technician and left a note on the door telling the technician to come through and knock loudly on flat door as the bell was not working.
I feel like the technician might not have been able to find the right address as we are hard to find and this happens a lot with our post. I would be willing to give easier instructions on how to find my flat over private message if you would think that would help. Or I could send you my mobile phone number so that they could call me if they were having trouble locating my flat.