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Ironmaidenmania
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NO LANDLINE/DIAL TONE

Had a power cut earlier today and we lost power for about 40 minutes. When it all came back we have no dial tone on our phones. Plugged into the wall. Ran a test and came back no fault found but to call 150 (I can't) or the 0333 number. Did this went through the messages and then told to use website which I'd already done.

Any ideas?

Thanks

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Paul_DN
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Re: NO LANDLINE/DIAL TONE

Hi Ironmaidenmania,

 

 

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear your phone isn't working after a power cut, I have had a look our end and can advise there is currently a area issue which is effecting your landline, 

 

This was raised on 17/01/2021 @ 00:54 the estimated fix time is 18/01/2021 @ 16:00 , the ticket number is F008743442.

 

Regards

 

Paul.

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