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oldcarliol
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Mystery outgoing unsuccessful calls

I've recently noticed occasionally that when returning home recently and checking for calls on my house phone that there has been an unsuccessful outgoing call while I have not been at home. The numbers seem to be random. No-one has been in the house to make these calls, so I am at a loss to know how this has happened. My concern is that if these calls get through I could end up with an unwanted bill. The last attempt, yesterday, was to an international number in the Netherlands.

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John_GS
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Re: Mystery outgoing unsuccessful calls

Hi oldcarliol

 

Thanks for posting. This sounds odd. If you called a mobile from the landline, does the correct number show up?

 

Kind regards,

John_GS
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oldcarliol
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Re: Mystery outgoing unsuccessful calls

The only mobile numbers I call from the landline are known contacts and I just tried one and it was OK. I've had three of these strange occurrences that I know of. First on 25th September, a known contact locally, second was on 25th September to, I think, an unknown London number with 020 prefix, and the last one yesterday to the Netherlands with 0031 prefix, also unknown. The landline is a BT6610 & I use the Calls feature to check incoming & outgoing calls.
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John_GS
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Re: Mystery outgoing unsuccessful calls

Thanks for coming back to me.

 

It's potentially sounds like a crossed line. I'll send a PM so we can look at getting a technician out.

 

Kind regards,

John_GS
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John_GS
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Re: Mystery outgoing unsuccessful calls

Hi oldcarliol

 

Thanks for joining me on PM. 

 

Just to update the thread, the engineer visit was booked in. This can be tracked and/or altered in your online account

 

Let us know how the visit goes. 

 

Kind regards,

John_GS
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oldcarliol
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Re: Mystery outgoing unsuccessful calls

Engineer was here this morning & fixed some cabling in the street cabinet I think.
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Gareth_L
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Re: Mystery outgoing unsuccessful calls

Hi oldcarliol

Can you pleas keep us posted if this happens again 

Gareth_L

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oldcarliol
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Re: Mystery outgoing unsuccessful calls

Will do.
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