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cgmillin
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My phone has stopped working

I cannot send or receive phone calls

 

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Paul_DN
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Re: My phone has stopped working

Hi cgmillin,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you are unable to send or receive calls, is this on a mobile or your home phone.

 

I have tried to look into this our end however was unable to locate your account with the details we have here, if it is a Mobile issue what message are you getting, what phone is it you are using, are you able to try your sim in another handset, have you recently ported you number into us form another provider?

 

Regards

 

Paul.

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cgmillin
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Re: My phone has stopped working

Thank you, Paul, for trying to help me, but I have now solved the problem. I simply went out an bought a new phonw, and that worked.

Geoff Millin

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Rachael_F
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Re: My phone has stopped working

Hi Geoff,

 

Thank you for letting us know that you've been able to resolve this issue with your equipment. I'm glad that you're back up and running.

 

Please don't hesitate to reach out to us with any future queries or concerns. We'll do all we can to assist.

 

Thanks,

Rachael

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