Virgin Media Community

[srh133]

My phone had been down since I reported it Dec 7. No sppoint has been made to complete the repair.

No compensation.

What can I do?

[Alex_RM]

Hi srh133,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear of the situation with the phoneline, 

I've been able to locate your account using your forum details and can see you've been able to speak to someone today, and a call back has been arranged with the correct team to get this sorted. 

Please keep us posted with how this goes. 

Alex_Rm