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Anonymous
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My mothers telephone has a fault

  • My mother cannot receive incoming calls, she is elderly & on her own & I cannot get through!
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Emma_C
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Forum Team
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Re: My mothers telephone has a fault

Hi Tracey1962, 

Thanks for your post and welcome to our community. 

Really sorry to hear this, I can assure you it's not the level of service we aim to provide. 

What happens exactly when you call the landline number? 

 

Is there a dial tone at all? 

Please reply to my personal message so we can take a closer look. 

Emma_C - Forum Team
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