Virgin Media Community

[RMcLeish]

People have called our landline and received a message saying the number is wrong. When you phone now the line is just dead. Number is [MOD EDIT: Personal details]

[Molly_T]

Hi @RMcLeish, sorry to hear of this issue with your landline! 

I will send you a PM to confirm a few details so we can investigate further and get this resolved for you. 

You can find the PM in the top right corner of the page in your inbox. 

We can return to the public thread as soon as possible with an update. 

All the best. 

[RMcLeish]

Hi Molly, sorry what is a PM? Where do I find it and what do I need to do with it? Sorry, don’t understand this.

[Molly_T]

Apologies, @RMcLeish, a PM is a personal message. 

You can find this here:

Hopefully this clears things up for you!

All the best.