My land line is dead

[joegildea]

Hi,

My land line is dead, no dial tone can't call out. If i call my land line it's engaged all the time. I bought a new phone incase my phone was faulty but the new one is just the same. Can someone help me report this please. I have called from my mobile but can't get through to anyone.

Regards Joe

[Natalie_L]

Hi joegildea, 

Welcome to the Community and thank you for posting. 

I am very sorry to hear you are experiencing issues with your landline service, we will be able to help. 

I will just need to run some checks from our side so I'll pop you over a private message to take a few details and we can go from there. 

This message will be available via the purple envelope on the top right of this page. 

Speak soon,