Hi @Heatheralderson thanks for posting and welcome back to our community.
Sorry to hear that your landline is not working for you. And for any inconvenience this may be causing you. We've had a look at our systems from our side and cannot find anything wrong. If your handset is plugged into a traditional socket, I'd ask you to try plugging into your hub. You can find tips and advice here. However, as you've reached out to us, I would like to take a closer look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
