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My caller ID has stopped

Caller ID and Memory save have stopped ever since we had issues locally.  Trying to call 150 is just a nightmare.  Any other ideas?

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Re: My caller ID has stopped

Good Morning Pandabear,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues with the caller ID and Memory on your handset. 

 

We do still appear to be suffering with an outage that is running until 3pm today.

 

Please come back to us after 3pm to update us on the phone features that are currently faulty. 

 

You're welcome to check out our Service Status Checker or call our Service Status Line 0800 561 0061 for any updates on the outage

 

Kindest regards,

 

David_Bn

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Re: My caller ID has stopped

Thanks.  

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Re: My caller ID has stopped

Checked just now, but still nothing - any updates, or advice?

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Re: My caller ID has stopped

I'm sorry you're still having an issue with it Pandabear,

 

I've emailed a colleague to get this checked- if you can please let me know if there is no change by this time tomorrow.

 

Alex_Rm

 

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Re: My caller ID has stopped

Hi.  We lost VM locally last week.  Then our phone didn't ring.  That was fixed.  Now caller ID has stopped at the same time as ringing fixed.  Will be happy to get everything back.  

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Re: My caller ID has stopped

Any update on when this will be fixed?

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Re: My caller ID has stopped

Hey - it is fixed! Thank you. It would have been good to be told though. But I will forgive you 🙂 Have a good day, stay safe.
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Re: My caller ID has stopped

Hi Pandabear, 

Thanks for your reply and I am glad to hear this was resolved, I am sorry we did not reply, please be aware our replies are not always instant. Please if you have any issues pop back to our forums

Thanks,

Zoie

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