Virgin Media Community

[Azoog]

Good morning,

Over a month ago I requested that a previous number was transferred to my new account. I was told this would be complete by 20th November, I've tried to contact you a number of times but been unsuccessful (4 hours waiting). I would like to have my number changed to what was requested, Thank you.

[Paul_DN]

Hi Azoog,

Thank you for reaching out to us, the number you are trying to get back is this with your previous provider  and still active?

Regards

Paul.

[Azoog]

The previous number is with Virgin on my old account and not active. It rings dead if you call it.

[Paul_DN]

Hi Azoog,

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

Regards

Paul.