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Tina40
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Mum's landline out of order (again)!!!

Hi my elderly mother's landline is yet again out of order.  Ongoing since December 2019.  The current status implies no known issues. Please advise.  Many thanks. 

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Emily_G
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Re: Mum's landline out of order (again)!!!

Thank you for your post Tina40 and welcome to our community.

 

Sorry to hear your mother is still experiencing some issues, is this in regards to a known area fault listed on our service status page? What was the last thing the team advised on this? 

 

Let us know, Emily.

Tina40
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Re: Mum's landline out of order (again)!!!

Hi Emily, thanks for your message.  Phone is now working thanks, there was no known fault listed on the service status page though.  It's been intermittent since Nov/Dec.  Fingers crossed it remains working!

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Melissa_F
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Re: Mum's landline out of order (again)!!!

That's great to hear Tina40 🙂

 

Thanks for letting us know, and keep us updated if you need any more help.

 

Thanks

 

Melissa