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Moving phone line

Tharwin81
Joining in

Morning all,

Does anyone know how I can arrange for my phone line be moved to another socket?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging with me Tharwin81,

so glad we could get you booked in. 

Please keep us posted with how you get on. If you want to reschedule or view your appointment time you can do so here, under the Help tab then "Orders and Appointments" 

(Sorry realised did not add the link to your pm but it is above :D)

Zoie

See where this Helpful Answer was posted

6 REPLIES 6

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Tharwin81, 

Thank you for your post and welcome to our community 🙂 

We can move sockets, this would be a £25.00 charge to move. However, we are transferring all landlines over to 21CV so your line will be connected to your hub by 2022. 

Have you received any letters regarding this?

Zoie

Hi Zoe, thanks for the reply! I haven’t received a letter about this yet. 
I need to move the phone line from downstairs to upstairs office so I can work from home from December.

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for your reply 🙂 S you will need it moved sooner rather than later. I can certainly get this booked in for you if you are okay with the £25.00 charge? If so let us know and we will drop you a message to get this arranged.

Zoie

Yes, I’m happy to pay the £25 charge. Thanks Zoie

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Great I will pop you over a message getting some details from you and get this booked in for you.

 Just keep an eye out for the purple envelope 🙂

Zoie

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging with me Tharwin81,

so glad we could get you booked in. 

Please keep us posted with how you get on. If you want to reschedule or view your appointment time you can do so here, under the Help tab then "Orders and Appointments" 

(Sorry realised did not add the link to your pm but it is above :D)

Zoie