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Tharwin81
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Moving phone line

Morning all,

Does anyone know how I can arrange for my phone line be moved to another socket?

Thanks

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Zoie_P
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Re: Moving phone line

Hi Tharwin81, 

Thank you for your post and welcome to our community 🙂 

We can move sockets, this would be a £25.00 charge to move. However, we are transferring all landlines over to 21CV so your line will be connected to your hub by 2022. 

Have you received any letters regarding this?

Zoie

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Tharwin81
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Re: Moving phone line

Hi Zoe, thanks for the reply! I haven’t received a letter about this yet. 
I need to move the phone line from downstairs to upstairs office so I can work from home from December.

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Zoie_P
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Re: Moving phone line

Thank you for your reply 🙂 S you will need it moved sooner rather than later. I can certainly get this booked in for you if you are okay with the £25.00 charge? If so let us know and we will drop you a message to get this arranged.

Zoie

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Tharwin81
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Re: Moving phone line

Yes, I’m happy to pay the £25 charge. Thanks Zoie

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Zoie_P
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Re: Moving phone line

Great I will pop you over a message getting some details from you and get this booked in for you.

 Just keep an eye out for the purple envelope 🙂

Zoie

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Zoie_P
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Helpful Answer

Re: Moving phone line

Thank you for messaging with me Tharwin81,

so glad we could get you booked in. 

Please keep us posted with how you get on. If you want to reschedule or view your appointment time you can do so here, under the Help tab then "Orders and Appointments" 

(Sorry realised did not add the link to your pm but it is above :D)

Zoie

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