My phoneline is giving the message waiting tone even though 1571 says that I have no messages.
After one hour fifteen minuets with the help line and being told to hold while I was transferred , The call was ended.
Has anyone any idea how to get to the normal line tone?
Welcome to the community page, thank you for posting on here.
I am sorry for the issues you have been having with your landline.
Please can you confirm the following:
Are you getting the waiting tone when making a call?
Are you able to make any calls?
Are people able to call out to you?
Look forward to hearing back from you.
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Thank you for the reply Hayley,
No I am not getting the waiting call while making a call.
Yes I can make calls .
Yes I can receive calls
Thanks for getting back to us with these details.
Have you saved any voicemail messages you have previously received?
Hi again @Mikehorsfield,
Apologies for the double post, I just wanted to let you know that we have taken it off the switch and put it back on - can you please check again and see if this has resolved the message waiting issue?
Let me know how you get on!
I am afraid it is still indicating a message.
But thank you for your efforts.
Thanks for getting back to me on this, sorry to hear that you are still getting the message waiting tone.
I will raise this with our network engineers now.
Can you confirm for me if you have any saved messages on your voicemail please?
Another double post - apologies!
Just to let you know, I have escalated your voicemail issue with the networks manager and they will be in touch with you in the next 24 - 48 hours.
Please do keep me updated on how it goes,