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Tarik
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Mailbox is full

My landline says that the mailbox is full. When I try any of the on-line actions the numbers are not recognised. For example, 171, #75. How do I access the mailbox and delete the messages ? My phone is new so the messages are not on the phone.

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DJ_Shadow1966
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Re: Mailbox is full

Hello

The number to access your voicemail is 1571.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Tarik
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Re: Mailbox is full

Hello Mike,

Thank you, that advice worked.

I now want to disable the Virgin voicemail so I can use the phone handset voicemail.

Again the instructions on the Virgin website give me a number which doesn't exist.

(really I don't know why Virgins own website doesn't give the correct information).

Can you help ?

 

Best Regards,

Dean.

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DJ_Shadow1966
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Re: Mailbox is full

Hello @Tarik 

This has to be done by the technical / IT team.

I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.

Regards Mike

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Tarik
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Re: Mailbox is full

Hello Mike,

Did you get any feedback from the technical / IT team.

Regards,

Tarik

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John_GS
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Re: Mailbox is full

Hi Tarik

 

My apologies for the delayed reply. I'll be able to get your voicemail deleted.

 

I'll PM you now to arrange

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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