We recently had an engineer's visit to fix our landline 'phone, which was dead. He spent the majority of the time working in the street cabinets serving our area. He successfully restored our 'phone service.
However, since then we no longer have the following services, which we have had on our landline for the last 15 years:
1471 Last Number Recall
141 Number withhold.
I have now spent two hours on the phone to support (two separate one-hour calls) and the situation is still not resolved. During both calls they confirmed these services ARE included free of charge in all 'phone packages. Neither support technician has been able to restore the services.
Re: Lost 'phone line services after engineer visit
Sorry to hear this has happened
Its more than likely the features have been knocked off the Telephone exchange
Its an easy fix though
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great