We recently had an engineer's visit to fix our landline 'phone, which was dead.
He spent the majority of the time working in the street cabinets serving our area.
He successfully restored our 'phone service.
However, since then we no longer have the following services, which we have had on our landline for the last 15 years:
- Caller Display
- 1471 Last Number Recall
- 141 Number withhold.
I have now spent two hours on the phone to support (two separate one-hour calls) and the situation is still not resolved. During both calls they confirmed these services ARE included free of charge in all 'phone packages.
Neither support technician has been able to restore the services.
Please can somebody now kindly assist?