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Loss of landline

Tuning in

Well once again no landline service for BB10 4BL always area fault last fault 7 days ago this is wholly unacceptable . Landline goes down at least every 4 to 6 weeks this time as stated 7 days . Why can’t virgin fix the area fault once and for all . I certainly will be changing my supplier if this continues . Not one Lenny compensation for all the loss of service despite virgin being well aware of the issues 


Forum Team
Forum Team

Hi @Sewandsew4,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm very sorry to hear that you're facing some ongoing landline issues. I can see that you've been speaking with my colleagues about this on other threads you've made, and that there's also been discussions taken to private message. If you've spoke with them there about this issue then please respond there and they'll get back to you in due course.


Zach - Forum Team
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Not good enough this area fault needs to be rectified now not in due course

I need some one to send an engineer to where this area fault keeps having isdues