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mezzy001
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Loss of 1471 service

 

Good afternoon VM,

My elderly father has lost the 1471 function on his home phone.

We think the issue started following an engineer visit to fix a fault a few weeks ago

Could you please check the line and reinstate the 1471 function if possible.

Regards,

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Melissa_F
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Re: Loss of 1471 service

Hi mezzy001,

 

Thanks for your post and welcome to the community 🙂

 

I'm sorry your father has lost the 1471 ability on his land line. I'd be happy to take a look at this for him.

 

I'll need to take some details so I'll pop you a private message now.

 

Thanks

 

Melissa 

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Melissa_F
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Re: Loss of 1471 service

Thanks for the details.

 

I've added 1471 on to the line now. Can you please get your father to check and let me know it's working?

 

Thank you 🙂

 

Melissa 

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mezzy001
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Re: Loss of 1471 service

Thanks Melissa. All sorted. Much appreciated 

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Melissa_F
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Re: Loss of 1471 service

Brilliant 🙂 

 

Thanks for letting me know.

 

If you need anything else, you know where we are.

 

Melissa

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