Line is dead

[Mr-Hare]

Hi.

Since about 4pm this afternoon, that I noticed anyway, the landline phone has had no dial tone and obviously can't receive or make any calls. 

At first the app said there was an area fault with scheduled fix time of 1am. But I've just checked again and the fault is now not on the app and it says it's okay.

Broadband is unaffected and has worked fine. 

[Mr-Hare]

I've just checked again and it still isn't back on. 

We need it as we're expecting phone calls from the hospital regarding my wife. So it being down this long isn't on really. 

[Martin_N]

Hi Mr-Hare,

Thank you for your post. I'm very sorry to hear about the issue you're having with your landline. 

I am more than happy to take a look into this for you. 

I will private message you now to confirm some details. 

^Martin