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Line error

Good afternoon could someone please check my home line? Is ringing when I call the number from my mobile but not on the landline. They are doing gas repairs on our road.

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Re: Line error

Hi Stella71,

 

Sorry you're having some issues with your landline, this isn't good. 

I've had a look and there is a bit of an error, so please would you be able to to unplug all handsets from the sockets and leave for 15 minuets and then plug back in and test it for me?

If this doesn't fix it then we might need to send an engineer. 

Thanks 

 

Emma_C - Forum Team
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Re: Line error

Thanks for your reply. Tried what you advised but still not working, get engaged tone but was ringing yesterday 

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Re: Line error

No worries Stell71. 

I've booked for an engineer to come and take a look at this for you, all details of the visit can be found on your online account or you can pop me a personal message for further information. 

Please make sure somebody over the age of 18 is in the property at the time and do pop back and let us know how you get on. 

Thanks. 

Emma_C - Forum Team
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