Good Afternoon LouD14,
Thanks for your post on our Community Forums and I'm sorry to see you're currently experiencing a line cord error
I've been able to look into the local area and it appears that there's currently an outage effecting the phone lines in your local area that is due to be fixed by 23:55 this evening
Do please come back to us tomorrow if you're still experiencing a fault on the services
Kindest regards,
David_Bn