Virgin Media Community

[3VI7]

Hi,

I have been unable to make or receive any calls all day today from my house phone because everytime i try to call someone, i get line cord error on my phone.

There was an issue with Broadband and TV on my service checker and whilst the broadband has been fixed but the phone is still down. I tried running a test on my house phone and i get the following message;

The test results were inconclusive

Can someone look at this as a matter of urgency please.

Thanks

[Zoie_P · Accepted solution]

HI 3v17,

thanks for your post and welcome to our forums 🙂
I am sorry to hear this, I can certainly take a look for you, I will pop you over a private message just keep an eye out for the purple envelope 🙂
Thanks,

Zoie

[Zoie_P]

Thanks for messaging with me 3VI7,

I am glad to hear this is resolved 🙂
Thanks

Zoie