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Line Cord Error. Line was cut Approx 6th Jan 2020. Still no line

Line was cut by work on pavement 6 Jan 2020. Fitter checked 11 Jan 2020. Needed a team scheduled 30 Jan 2020. Man visit 31 Jan 2020. Still issues . No phone today 3 feb 2020. Have had no Phone for effectively 1 month. I presume I qualify for compensation. When will it be repaired?

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Re: Line Cord Error. Line was cut Approx 6th Jan 2020. Still no line

Hi PeterD3

 

Thanks for messaging us regarding this. 

 

Are you still experiencing issues with the service?

Do you have a fault reference number?

Is anything showing on the service status page? 

 

Chris. 

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