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waveyed
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Line Chord Error

Hi. I have seen other threads relating to this with different results, but my land line says Line Chord Error on it.

I have unplugged it all, but it is still showing it. Is there anything I can do or is an engineer required if it is an issue with wiring or the outside box?

Thanks

 

 

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Emma_C
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Re: Line Chord Error

Hi Waveyed, 

Thanks for your post and welcome to our community. 

Really sorry you're having this issue. 

Can I ask if you've recently been installed?

Is the landline connected via the hub or a socket to the wall? 

 

Let us know and we can run some further checks and see if an engineer is needed. 

Emma_C - Forum Team
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waveyed
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Re: Line Chord Error

Hi Emma

Thanks for the response. We’ve had it installed for nearly 2 years now and it is plugged into a socket in the wall.

Thanks

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Emma_C
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Re: Line Chord Error

No worries. 

I'll pop you a personal message and we'll get this sorted now 

I look forward to hearing back from you soon. 

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Emma_C
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Re: Line Chord Error

Thanks for the details provided. 

An engineer has been booked for you now, all details can be found via your online account so if the time doesn't suit you can re arrange from there. 

You'll also need to make sure somebody over the age of 18 is in the property at the time. 

Keep us posted with how the visit goes. 

 

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waveyed
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Re: Line Chord Error

That’s great, thanks very much for your help!

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Emma_C
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Re: Line Chord Error

No problems!

Emma_C - Forum Team
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