Letter but no Adaptor

[Noahadapter]

Hi 

I have received a letter about digital switch over (area 20) saying an adaptor has been sent out but I’ve not had one. The letter say the phone will stop working on 7/12/22 has anyone else had one of these letters but no adaptor ? 

[Alex_RM]

Hi Noahadapter,

Thanks for posting and welcome to our community 🙂

It can take up to 5 working days for this to be received. If you've not received anything by Tuesday next week please let us know.

Alex_Rm