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Constantissues
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Late payment charges

I am unable to pay my bill each month before a credit is applied as I am currently having a monthly credit due to on going issues. 

I am being charged £7.50 a month. 

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GoodSamaritan
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Re: Late payment charges

Hi Costantissues,

      Could you not ask VM to change your billing cycle so that your payment is due on a different date?  i know they did it for me when I changed jobs and got paid on a different date.

 

 

Kind regards

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Forum Team
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Re: Late payment charges

Hi Constantissues,

 

Thank you for reaching out to us, have you discussed changing your billing date so that the credit has hit the account before the bill gets generated.?

 

Regards

 

Paul.

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