on 29-10-2023 22:12
My Landline phone has gone dead - out and incoming calls Search at Virgin indicates no issues in my area
Help!
on 30-10-2023 08:10
Hi johng01,
Thank you for your post. I'm very sorry to hear about the issue you're having with your landline service.
I have taken a look on our side and I am unable to see anything reported in the area.
So what I will do is private message you so we can investigate this further.
^Martin
on 30-10-2023 08:29
Hey johng01,
You have sent this message publicly and not privately.
Please ensure to respond to the private message and not the public one.
^Martin
on 30-10-2023 08:59
Martin I dont appear to have received any further message from you. Where do I look for this private message?
on 30-10-2023 09:05
There is a purple envelope in the top right hand corner. If you click on that it should show you the message.
^Martin
on 30-10-2023 09:29
The only box I can see is a red one and that doesni show any messages
There is a red envelope only but that does not show any messages .Can you not send me an emai;?
John
on 30-10-2023 09:34
Sadly we cannot email. I will send you another private message now.
^Martin
on 30-10-2023 09:53
Where do I go to look for a private message?
I cannot find any private message. Where do I look for one
on 30-10-2023 09:58
I have had a response in the private message from you. Please continue to respond there.
^Martin