Landline

[RachG1]

Hi, My Mums landline has no dialing tone. I have checked there are no issues in the area and I've tried a corded phone in the socket and it's still the same, she has her community alarm connected to the phone and I can't get to speak with anyone at customer services and live chat doesn't seem to be working.

[Travis_M]

Hi @RachG1 

Thanks for posting on our community forum and so sorry to hear about the issue with the landline

I am going to drop you a private message now to collect some more information and investigate further so we can have this resolved for you, keep an eye on your inbox for a message from myself.

Regards