Landline

[Purpleman]

I am considering cancelling my home phone landline as it’s hardly ever used, how do I go about this and how will it affect my bill and package?

[Akua_A]

Hi @Purpleman 

Welcome to our community forums and thank you for your first post.

Thank you for getting in touch with us regarding your package change query. Depending on the type of bundle you have, removing the landline can affect your package by increasing or decreasing it. Sometimes bundles with all 3  services can be cheaper in retrospect as seen here. Please also note that this change would trigger a new contract term for your package. To best look into the options available to you, please call our team on 0345 454 1111. They can best help with package deals and discounts.

Thanks,