I was instructed by virgin to plug a dongle into the back of my router and connect my landline into it, and that all of my existing services would be the same. The phone works fine, but I no longer have caller display or my phone book! What is to be done.
Thank you for reaching out to us in our community and welcome, sorry to hear your Caller Display and the Phonebook feature on your Handset are no longer working.
I was able to locate you with the details we have for you and am now looking into this to see why caller display has stopped working.
So I can help further I will send you an invite into a pprivate chat, once received please click on the purple envelope to accept.