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Landline

Roy9491
Joining in

on ‎18-12-2022 12:11

I was instructed by virgin to plug a dongle into the back of my router and connect my landline into it, and that all of my existing services would be the same.  The phone works fine, but I no longer have caller display or my phone book!  What is to be done.

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Paul_DN
Forum Team
Forum Team

‎18-12-2022 12:48 - edited ‎18-12-2022 12:49

Hi Roy9491,

Thank you for reaching out to us in our community and welcome, sorry to hear your Caller Display and the Phonebook feature on your Handset are no longer working.

I was able to locate you with the details we have for you and am now looking into this to see why caller display has stopped working.

So I can help further I will send you an invite into a pprivate chat, once received please click on the purple envelope to accept.

Regards

Paul.

 

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