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Landline

kh23anderson
Joining in

I am unable to connect my landline phone to the hub as they are on opposite sides of the room, how can this be resolved please?

5 REPLIES 5

Gareth_L
Forum Team
Forum Team

Hello kh23anderson.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue connecting your landline to the Hub.

Did you get the adapter that plugs into the Hub, that then you plug your telephone into?

Are you able move the handset to the actual Hub?

Gareth_L

 

Hello yes, I received the adapter - it's not really practical for me to move my telephone to the actual hub - is this the only option?

Thank you Gareth

Hello kh23anderson,

Thanks fore replying.

Would it be better if we arranged for the Hub to be relocated to where the Telephone is?

Gareth_L

Thank you, yes if that’s possible? 

 

It sure is kh23anderson,

So I can arrange a time for the visit.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L