Virgin Media Community

[Kazbailey1]

Landline is completely dead been like this since Monday Runcorn 

[Hayley_S]

Hello @Kazbailey1,

Welcome, thanks for posting.

I am sorry for the issue with your landline.

I checked our system and it is showing that it is uncontactable, is it currently plugged in? Also do you have a dial tone? or noise on the line?

Many thanks,

[Kazbailey1]

It's plugged in just not working at all no dial tone either 

[Hayley_S]

Thanks for the update @Kazbailey1,

I will send you a private message now, so I can help you further.

Please look out for a purple envelope, at the top right.

Many thanks,