on 09-08-2021 22:56
on 10-08-2021 15:16
You'd be surprised how often this works. Could you please try deleting your browsing history and cache then re-sign into your account? Alternatively try a different browser?
Regards
Lee
on 09-08-2021 23:13
Try this on a desktop/laptop browser
https://community.virginmedia.com/t5/Home-Phone/What-s-my-landline-number/m-p/4421834#M139907
or this via mobile
https://community.virginmedia.com/t5/Home-Phone/What-s-my-landline-number/m-p/4210064#M132428
or plug in a landline phone and call your mobile to get the caller ID
on 10-08-2021 08:08
Hi there @pablog1980
Thank you so much for your post and I am so sorry to see you have struggled to find your landline number!
Thank you also to @goslow for the advise! Can I ask if this advise has been helpful for you at all or do you still require assistance?
Thanks again!
on 10-08-2021 11:41
No I have not been able to find my number still
on 10-08-2021 11:44
Have you logged into 'My Virgin Media' via either of the two routes linked above and checked the billing section of the account as described in the links?
on 10-08-2021 11:48
Yes I have done this and it just says £0.00 on all charges and usage sections I don’t use the landline I need the number though for other documentation
on 10-08-2021 11:48
Hi @pablog1980 thanks for getting back to us.
Have you followed the great advice given by goslow?
Regards
Lee_R
on 10-08-2021 11:50
Yes it says £0.00 on all charges and usage I didn’t use the landline but need the number for other documentation I need to fill in there is no number anywhere on my bills
10-08-2021 11:57 - edited 10-08-2021 11:57
I am assuming your are using the mobile version of MVM
What happens if you expand the 'charges' tab as advised here
https://community.virginmedia.com/t5/Home-Phone/What-s-my-landline-number/m-p/4210064#M132428
If you download a past electronic bill from MVM, the number should also appear in the usage charges section (even though your phone charges will be zero)
https://www.virginmedia.com/help/virgin-media-bill-explainer
on 10-08-2021 12:05
I cannot see a phone number anywhere