My landline isn't working, there are no reported issues on your website and, after running a test, your website says
'Please call us and we'll get your problem sorted as soon as possible'
How when my only way of contacting you is by my landline????????????
Thanks for getting in touch, and a very warm welcome back to the Community Forum! I'm really sorry that you're having issues with your landline services.
I'd like to take a closer look at this for you. I'll just need to confirm a few details via Private Message. Please look out for a purple envelope in the top right corner of your screen.