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Darryl-66
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Landline

How do I move my dated technology line line running on coper wire to work via the home hub I know there are many people running this way but sadly as usual no information or anyone to speak with to make this happen

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Emily_G
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Re: Landline

Thanks for the post Darryl-66.

 

The engineers would usually change this if called to a fault at the property for free but if you'd like it updated then it would be a one off call-out charge.

 

Thanks, Emily.

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Darryl-66
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Re: Landline

Not sure I understand why a charge all that needs to be done is unplug from line box plug in to hub with the adapter what will an engineer actually do for the cost

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Zak_M
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Re: Landline

Thank you for coming back to us. 

 

Its a standard non fault call out charge that would apply to all customers that require a visit non fault related.  

 

Kind regards,

Zak_M  

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