Once you have informed VM of the switch please make sure that the other line is still active and has not got an order to cancel on it, once VM have been informed and both lines are active it will take no more than 10 days for the port to complete.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks