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Landline

Mac61
Joining in

Landline not working since 4/9/22 virgin self test said it was okay

1 ACCEPTED SOLUTION

Accepted Solutions

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Mac61,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some issues with your landline connection at the moment!

Have you been able to take a look at our Landline Faults page to see if this can help with your issue? Do you have an active dial tone on your landline?

Have you tried to unplug and then reconnect your landline to see if this can help?

Do you have a different landline phone to plug in to see if the equipment is the issue? Let us know so we can help further.

Thank you.

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


See where this Helpful Answer was posted

2 REPLIES 2

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Mac61,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some issues with your landline connection at the moment!

Have you been able to take a look at our Landline Faults page to see if this can help with your issue? Do you have an active dial tone on your landline?

Have you tried to unplug and then reconnect your landline to see if this can help?

Do you have a different landline phone to plug in to see if the equipment is the issue? Let us know so we can help further.

Thank you.

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Mac61
Joining in

Hi tried all that no dial tone