Virgin Media Community

[delia31]

I have had no dialling tone on my landline for 4 days.

Current status shows no problem with landline.

I have unplugged, replugged all connections without success. I have tried plugging in a different phone again with no success.

I have tried the online query path but it is automated and keeps repeating without dealing with the query.

Obviously I cannot ring 150 from my landline as directed by Virgin.

Is there any way of booking an engineer online?

[Nathan_B · Accepted solution]

Hi there @delia31, 

Welcome to our forums and thank you for your post.

Sorry to see you are having issues with your landline, thank you for doing the basic checks in advance 🙂

I'm going to send you a PM to help with this further.

Regards

Nathan