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Landline voicemail

palmer01
Joining in

When I pick the receiver up on my landline phone it indicates that I have a message. However, when I dial 1571 it states that there are no new messages and no saved ones.

I had the same problem a couple of days ago. But when I checked yesterday it was ok.

However, this morning it’s gone back to making the sound indicating there’s a message when there is not one.

How can I fix this Please?

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello palmer01.

Thanks for popping back on our community.

Sorry to hear about the 1571 indicating you have a message, but no message are left.

I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the  top right of your screen that would be great. 
Regards     
Gareth_L