@clairephil wrote:
Thankyou both for your replies. I take it from you response that I can't opt in any earlier due to it being area dependant? Thanks again for your help.
Worth checking out the information on the pages below regarding some of the limitations of a phone connection from the hub as opposed to a conventional landline
https://www.virginmedia.com/help/home-phone/virginphone
https://www.virginmedia.com/help/home-phone/virginphone/switchover
Issues which are regularly mentioned on here are the fact that the operation of the phone is linked to the operation of the hub so, if the hub is offline for any reason, then the phone line may well not work until the hub is back online.
This also has implications for any equipment connected to the line such as burglar alarms or health monitoring devices etc.
If your issue is just having the phone in a more convenient location, then you could look into a cordless phone arrangement. Plug the base station into the existing phone socket and use cordless extensions where you actually want the phone to be.
A phone connection from the hub works best with a cordless phone so as/when/if you are moved to a VM hub connection for the phone, you would also be able to use the cordless phone in that setup too.
Everyone will end up with a phone connection from the hub in the near future but worth being aware of some of the limitations before actually committing to that setup.