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JAA39
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Landline transfer from Sky

I have been waiting for nearly 4 weeks for my landline to be changed from Sky to Virgin. My temporary number is anything but, and I am very frustrated and very disappointed with your service.

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Richw1982
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Re: Landline transfer from Sky

It may not be a VM fault.  VM request the number from BT as long as still active on the BT switch.  Then its up to BT/Sky to release it

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JAA39
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Re: Landline transfer from Sky

I am 81 years old and not very technically adept.  I don`t know how to rectify this problem.    Virgin promised on several occasions to transfer my landline from Sky to Virgin and they are about to take £164 from my bank account for services rendered.  Do you think this is fair?    Over 150 people in a Friendship Centre I run for older people need my phone number.

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